Verifying Your ketua7 Account
Account verification is how we confirm your identity matches the wallet registered on your ketua7 account. This is not a barrier — it is the step that protects your balance from unauthorised withdrawal requests. You will need a government-issued ID such as a national identity card and a clear photo or scan of your face. Submit both through the verification section of
your account settings. Our team reviews submissions and will notify you once the check is complete. Verified accounts face no delays at withdrawal. If anything looks unclear in your submission, support will reach out to ask for a better copy rather than reject outright.
- Open verification section — Go to account settings and find the identity verification tab. You will see which documents are still required.
- Upload your ID — Upload a clear image of your national identity card. Make sure all four corners are visible and the text is readable.
- Submit your selfie — Take or upload a photo of your face alongside your ID. Match the lighting and angle guidance shown on screen.
- Await confirmation — Our team checks your documents and updates your account status. You will receive a notification once verification is approved.